Our Commitment to Your Privacy

SelectQuote Senior Insurance Services is committed to keeping all of your personal information secure. This privacy statement explains the protection, uses and benefits of the information you provide in order to ensure your peace of mind through every step of the process.

What information is gathered and how is it used?

The questions we ask on our site are used only to determine which insurance companies and products most closely match your unique needs. Each insurance company bases its final prices on its own criteria. To more accurately match you with the company, products and policy for your needs, we gather some general health, lifestyle, family history, and contact information on our site. A licensed representative will then review your submission and, if necessary, either call or email you to clarify any outstanding issues and provide you with the information you request.

From time to time, we may contact you with information concerning various Insurance products that we believe might be of interest to you.

We use information gathered automatically and stored in log files to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. For example, we may use the non-personally identifiable information, like your IP address, to statistically analyze site usage and to customize our site’s content, layout and services. The resulting information will allow us to improve our services and better understand and serve our website users.

Of course, you should only feel comfortable providing this information to a trusted name with a verified commitment to your privacy and security. As America’s number one independent Term Life sales agency, SelectQuote has helped hundreds of thousands of people get the coverage they need - quickly and privately.

Should you have any questions or concerns whatsoever regarding the personal information submitted to SelectQuote Senior Insurance Services, please call us toll-free at 1-800-273-7987 or email us. We will work with you to remedy issues regarding your personal information, as appropriate, in accordance with our applicable policies and procedures.

What security devices are in place on SelectQuoteSenior.com to protect my personal information?

All information submitted through SelectQuoteSenior.com is encrypted using SSL (Secured Sockets Layer) protocol. This encodes and protects your information as it travels across the Internet. All personal information you supply is encrypted using a digital certificate supplied by VeriSign, a leading provider of internet security technology.

Your personal information is retained for the appropriate time retention period as required by law, and thereafter destroyed consistent with our business practices.

Does SelectQuote Senior Insurance Services sell my personal information to other companies?

No.

When does SelectQuote Senior Insurance Services provide my personal information to Insurance companies?

Only when you explicitly authorize us to begin the application process for the policy and carrier you choose. Even then, you will receive the formal paperwork to review (and correct, if necessary) and sign before any information will be released to the carrier of your choice.

How will the Insurance companies use my information once I authorize its release?

Any personal information gathered by SelectQuote Senior Insurance Services is used only for the process of qualifying you for Insurance products. Where permitted by law, your information may be used to request credit, medical and/or driving records from a third party. This information is used for underwriting the application in accordance with the disclosures and releases that you must review and sign. These authorizations are included with your application.

How can I access, review and correct my information?

You can access all your personally identifiable information that we collect and maintain online by calling us toll-free at 1-800-273-7987 or emailing us. This will give you the opportunity to review your personally identifiable information or update us on a correction that needs to be made. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.

Does SelectQuote Senior Insurance Services use “cookies”?

Yes. To personalize your experience on our website and to enhance security, we may assign your computer browser a unique random number known as a “cookie”. Cookies enhance security by allowing us to identify you should you wish to access your personal profile upon returning to our site. Cookies also allow the site to display the proper pages and forms appropriate to your profile. Setting your browser to refuse cookies will disable the site from performing properly. Of course, if you prefer, you can give us a call toll-free at 1-800-273-7987 and we can help you right over the phone. Your privacy and security are not compromised when you accept a cookie from SelectQuoteSenior.com. We do not use cookies to collect any personally identifying information, and a cookie cannot read data from your computer’s hard disk or read cookie files from other websites.

SelectQuote Senior Insurance Services uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy.

BBBOnLine

Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine Privacy Program, we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at https://www.bbb.org/online/consumer/cks.aspx?id=1080825165515.

If you have any questions regarding our Privacy Policy, our website, or any other aspect of the services we offer, please call us toll-free at 1-800-273-7987 or email us.

Hours of Operation: Mon – Fri from 8:00am – 7:00pm CT.
TTY users should call 1-800-766-3777

Privacy Policy Updated 11/14/2014.